Requests and appointments
Submitting a request does not reserve an appointment. Service availability, including same-day and emergency requests, depends on the address, appliance and schedule. Our team confirms service requests and appointment availability before a visit is arranged.
Diagnosis and approval
The diagnostic/service call is $149, credited toward an approved repair. After diagnosis, you receive an itemized repair quote before work begins. Genuine OEM parts are used.
The customer provides safe access to the equipment. Additional work requires agreement; a diagnostic observation does not authorize a repair.
Warranty
The 1-Year Parts & Labor Warranty covers parts installed and labor performed under normal use. It excludes new unrelated faults, misuse, power surges and work performed by others after the visit.
Parts and specialist work
Genuine OEM parts are used. Sealed-system and refrigerant work is performed by an EPA-certified technician.
Scope and responsibility
Repair-related liability is limited to the amount paid for that repair under the company policy. Manufacturer names identify equipment serviced and do not imply affiliation or authorization.
Service identity
The local service name identifies this service website, supported by a shared operating team. It does not represent a separate local legal entity, local staff roster or a walk-in office. Call the local service number for questions about your request or repair.